An update on my ongoing vpost saga .

Today, I received an email from (presumably) one of the customer service officers informing me that they have double checked the size of my package and realized an error had occur ed in the process of measuring my package and it is actually smaller and lighter than what they had told me the first time round.

!!!

Well.. that automatically took SGD8 off my bill. So I've paid up and will be expecting my stuff next week.

As I've not seen the parcel, I don't know if vpost has graciously decided to pretend my parcel is smaller than it really is or they have incompetent staff over there who can't take simple measurements. I'll know when it arrives, and if its the latter, I guess vpost can't be trusted to get things right all the time! That's really crap because I've heard of some people whom vpost 'overcharged' but paid up anyway. I'm glad I made some noise, even if it was for the wrong reason in the first place.